Privacy Policy

01 Information We Collect

When you register and use the ExclusivePartner investor portal, we collect the following categories of information:

• Identity information — full name, username, date of birth, gender
• Contact information — email address, phone number, WhatsApp number, city
• Financial information — bank name, branch, account number, deposit amounts
• Account information — login credentials (stored as encrypted hashes), last login time
• Usage data — pages visited, actions taken within the portal, IP address, browser type
• Uploaded files — payment proof documents and images submitted for fund requests

02 How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your investor account
• To process fund requests, deposits, and weekly profit payouts
• To communicate with you about your investments via email or WhatsApp
• To verify your identity and prevent fraudulent activity
• To generate your referral link and track referral commissions
• To improve our portal, services, and user experience
• To comply with legal obligations and internal auditing

03 Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

• Service providers — trusted vendors (e.g. hosting, email delivery) who process data on our behalf under strict confidentiality agreements
• Legal requirements — if required by law, court order, or governmental authority
• Business protection — to protect the rights, safety, or property of ExclusivePartner or its users
• Referral tracking — limited referral data (name and join date) is visible to the referrer who invited you

04 Data Security

We take the security of your data seriously and implement multiple layers of protection:

• All connections to the portal are encrypted via SSL/TLS (HTTPS)
• Passwords are hashed using industry-standard bcrypt — never stored in plain text
• Uploaded proof documents are stored in a protected server directory inaccessible to the public
• Database access is restricted to authorised server processes only
• Admin access requires a secret key and session-based authentication

However, no method of transmission or storage is 100% secure. We encourage you to use a strong, unique password for your account.

05 Cookies & Sessions

The ExclusivePartner portal uses cookies and PHP sessions to maintain your login state and provide a personalised experience. These are strictly necessary for the portal to function and do not track you across other websites.

We do not use advertising cookies, analytics tracking cookies, or any third-party cookie services.

06 Your Rights

You have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Correction — update inaccurate or incomplete information via your profile settings
• Deletion — request deletion of your account and associated data (subject to legal retention requirements)
• Portability — request your data in a structured, machine-readable format
• Objection — object to specific processing of your data

To exercise any of these rights, contact us at legal@exclusivepartner.quest .

07 Data Retention

We retain your personal data for as long as your account is active. Financial records (deposits, payouts, fund requests) are retained for a minimum of 5 years to comply with financial record-keeping obligations.

If you close your account, non-financial personal data will be deleted or anonymised within 90 days.

08 Third-Party Services

Our portal may use the following third-party services, each with their own privacy policies:

• Google Fonts — font delivery (no personal data shared)
• Gmail SMTP — transactional email delivery
• Hosting provider — server infrastructure and data storage

We are not responsible for the privacy practices of external websites linked from our portal.

09 Children's Privacy

The ExclusivePartner portal is intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has registered, please contact us immediately and we will remove their account.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the portal after changes constitutes acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us.